Shipping Policy
Thank you for shopping with us! We are committed to delivering high-quality hair products with care and efficiency. Please review our shipping policy below:
📦 Processing Time
All orders require 1–3 business days for processing before shipment.
🚚 Shipping Time
Once processed, orders are shipped within 7–10 business days. You will receive a tracking number via email once your order has been shipped.
📍 Shipping Carriers
We use trusted carriers such as USPS, UPS, or FedEx, depending on your location and the best available shipping method.
🌍 Domestic Shipping Only
At this time, we offer shipping within the United States only.
❗ Delays & Exceptions
While we strive to meet our stated delivery timeframes, please note that unexpected delays may occur due to weather, carrier issues, or high order volumes. We are not responsible for delays once packages are in the hands of the carrier.
📨 Incorrect Address Policy
Please ensure your shipping information is correct at checkout. We are not responsible for packages delivered to the wrong address due to incorrect information provided by the customer.
📦 Lost or Stolen Packages
Once marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly to file a claim.
If you have any questions or concerns regarding your order, feel free to contact us at HairbyKayllc@yahoo.com. We’re here to help!